Help & Support

Account Management

You can create an accout whilst creating a listing or by visiting the Register button at the top of this page or if you’re on mobile, tap on the hamburger icon (three horizontal lines), then enter your email and desired password. Alternatively, you can create an account with Facebook or Google which will automatically create an account for you.

You are welcome to delete your account at any time, but please note that all your listings, comments and account details will be permanently deleted. At this point in time, please contact us to delete your account. 

Listing Management

Super easy! But before you can add a listing, you are required to have an account for security reasons, but also so that you can easily manage and edit your listing(s) in the future. Once registered, you can add as many listings as you like from businesses, musicians, gigs, gear and jobs. Please note that all listings will be checked and approved by an administrator before being published live.

It doesn’t cost anything at all – it is completely free to submit any listing type, however, before you can add a listing, you are required to have an account for security reasons, but also so that you can easily manage and edit your listings in the future. Once registered, you can add as many listings as you like from businesses, musicians, gigs, gear and jobs. Please note that all listing will be checked and approved by an administrator before being published live.

Yes, of course! You can do this in two ways:

From the Dashboard – Simply go to your dashboard by clicking on your profile picture in the top right of your screen, then select “My Listings“. Find the listing that you would like to edit and click the “More” button and click “Edit”. 

From the Listing – Make sure you’re logged into your account, then go to the listing that you’d like to make some changes to. When you’re on the listing, click on the “Edit Listing” button which appears next to the listing title.

Please note, that your listing will need to be checked and approved by an administrator each time you make an edit. This is purely for security reasons to protect your account, your business and your reputation.

Yes, but it completely depends on the listing type. 

For example, if you’ve got a directory listing, you can link (or display related) gig, gear and job listings, but if you’ve got a band listing, you can also link musicians (or members) and vice versa. If you’ve got a classified listing, such as a gig listing, you can link bands and musicians who are taking part. 

To add related listings, simply go your listings, but clicking on your profile picture (top right of your screen) and select “My Listings“. Find the listing that you display related listings from and click “Edit”. Next, scroll down and find the section on “Related Listings” and for each option available, search for the name of the listing(s) you wish to add. Finally, submit the listing changes. 

Please note, that your listing will need to be checked and approved by an administrator each time you make an edit. This is purely for security reasons to protect your account, your business and your reputation.

Claiming & Reporting

If you have discovered a listing that you believe is impersonating you and/or your business please let us know. On the listing in question, simply click the “Report” button and provide details on what’s wrong with the listing. 

Alternatively, if you would like to take control of this listing you can do so by claiming the listing. Next to the “Report” button, you should also see a “Claim Now” button. To claim a listing, you must have an account with Shufflewire.

Ask Us Anything

To learn more about how Shufflewire collects, uses, shares and protects your personal data, please read Shufflewire’s Privacy Policy.

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